The Postal Company of Ciego de Ávila closed 2021 with a net sales plan at 105.4 percent compliance, the profit plan rising to 191.1 percent and achieving total revenues of more than 33 million pesos. Even in the midst of the impact that COVID-19 had, they are not numbers with which there is agreement in the midst of a process that still requires improvement.
Likewise, the average income per worker in the last year was planned at 3,373.00 Cuban pesos for a staff covered at 98.8 percent, that is, 410 of the 415 that are required here.
As Invasor was able to learn at its annual balance meeting, in the year that ended, the Ciego de Ávila Post Office processed 9,687 correspondences, which represents 45.7 percent of what was planned, a point at which non-distribution affects tax packages and telephone bills.
Other negative aspects were also exposed by Lídisy Rodríguez Valero, its general director, who explained that 711 shipments of the national postal packages were processed, observing a decrease in relation to the 1,481 of 2020.
She also explained that the volume of telegrams also decreased. “There were a total of 659 ones, this translates into 480 less, the fundamental cause is the non-imposition of telegrams from the National Tax Administration Office.
Regarding the deployment of connectivity with Internet, Rodríguez Valero explained that, of the 44 existing units in the territory, 38 are computerized. Of these, 32 have a connection through ADSL technology and six through corporate lines with mobile data.
In this sense, it was also announced that during the last 12 months the external connection cable was rearranged, towards the interior of the main office building, a greater number of access points was achieved and they managed to introduce self-managed switches with high performance, which favored the operation of the network.
Concerning the management of human capital, the board said that they had 70 medical certificate workers, 12 maternity leave workers, nine social benefits and 191 interruptions due to the impact of COVID-19.
In 2022, the Postal Company of Ciego de Ávila intends to achieve six fundamental objectives: raise the quality of services, improve the distribution of shipments based on the productive chain, increase the provision of home services, computerize all Post Offices , install VoIP telephones in the Company and the UEBs, as well as acquire more computer equipment.
José Manuel Valido Rodríguez, director of Institutional Communication of the Postal Business Group in Cuba, also witnessed some interventions focused on the vulnerabilities that persist in the internal control systems. In particular, the causes that triggered some criminal acts and corruption, as well as the insufficiencies that continue to be reflected in the company's institutional communication and customer service systems were analized.